Terms and Conditions


Concept Presentation Solutions

Terms and Conditions


Delivery of goods and/or the performance of the services

The Company only delivers within the United Kingdom, delivery to Ireland and the highlands are charged at extra cost in line with UK Mail charges.

Delivery of goods or performance of services shall take place at the Delivery point notified to the Company by the buyer when the order for the goods or services is placed.

Any dates specified by the company for the delivery of goods or services are intended to by an estimate and time for delivery or performance shall not be made of the essence by notice. If no dates are specified, delivery or performance will be of reasonable time.

Subject to other provisions of these conditions the company will not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, loss of profits, loss of business, depletion of goodwill and like loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the goods or performance of the services (even if caused by the company’s negligence), nor will any delay entitle the buyer to terminate or rescind the contract unless such delay exceeds 60 days.

If for any reason the buyer will not accept delivery of any of the goods when they are ready for delivery, or the company is unable to deliver the goods on time because the buyer has not provided appropriate instructions, documents, licences or authorisations:

a)                  risk in the goods will pass to the buyer (including for loss or damage caused by the company’s negligence);

b)                  the goods will be deemed to have been delivered; and

c)                  the company may store the goods until delivery whereupon the buyer will be liable for all related costs and expenses (including, without limitation, storage and insurance).

The buyer will provide at its expense at the delivery point adequate and appropriate equipment and manual labour for unloading the goods.

The company reserves the right to deliver the goods by separate instalments and each delivery shall be treated as a separate contract.  Without prejudice to any of the company’s rights under these conditions or otherwise the failure or refusal of the buyer to take delivery or to pay for any one or more of the said instalments of the goods on the due dates for payment shall entitle the company at its sole discretion without notice to suspend further delivery of the goods pending payment by the buyer.

If for any reason the buyer is not ready for or declines to accept performance of the services on the due date for performance , the company reserves the right to demand or retain (as the case may be) payment in full.


Non-Delivery or Non-Performance

The company shall not be liable for any non-delivery of goods or non-performance of services (even if caused by the company’s negligence) unless written notice is given to the company within 3 working days of the date when the goods would in the ordinary course of events have been received or the services performed.

Any liability of the company for non-delivery of the goods or non-performance of services shall be limited to replacing the goods or performing the services within a reasonable time or issuing a credit note at the pro rata contract rate against any invoice raised for such goods or services.



The goods are at the risk of the buyer from the time of delivery.

Ownership of the goods shall not pass to the buyer until the company has received in full (in cash or cleared funds) all sums due to it in respect of the goods and all other sums which are or which become due to the company from the buyer on any account.

Until ownership of the goods has passed to the buyer the buyer shall;

a)                  hold the goods on a fiduciary basis as the company’s bailee;

b)                  not destroy, deface or obscure any identifying mark or packaging on or relating to the goods;

c)                  maintain the goods in satisfactory condition and keep them insured on the company’s behalf for their full price against all risks to the reasonable satisfaction of the company on request they buyer shall produce the policy of insurance to the company.

The buyer may resell the goods before ownership has passed to it solely on condition that any sale shall be effected in the ordinary course of the buyer’s business.

The buyer’s right to possession of the goods shall terminate immediately if;

a)                  the buyer makes a voluntary arrangement with its creditors (being an individual or firm) becomes bankrupt or (being a company) becomes subject to an administration order or goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction); or

b)                  an encumbrancer takes possession, or a receiver is appointed, of any of the property or assets of the buyer; or

c)                  the buyer ceases, or threatens to cease, to carry on business.

The company shall be entitled to recover payment of the goods notwithstanding that ownership of any of the goods has not passed from the company.

The buyer grants the company, its agents and employees an irrevocable licence at any time to enter any premises where the goods are or may be stored in order to inspect them or. Where the buyer’s right to possession has terminated, to recover them.



The price for the goods and/or services shall be the price set out in the company’s price list, if no price is shown, the price shall be the price prevailing in the company’s current price list on the date of delivery, deemed delivery, performance or deemed performance.  The company reserves the right to charge additional sums in respect of any materials, parts, components and replacements fitted during the performance of any services.

The company reserves the right to increase the price of the goods and/or services at any time before delivery and/or performance to reflect any increase in cost to the company for whatever reason.  The company reserves the right to increase the price of the goods and/or services at any time before delivery and/or performance to reflect any increase in cost to the company for whatever reason. The company shall notify the buyer of any increased prices and the buyer shall be entitled to cancel its order within 5 working days of receipt of such notice.

The price for the goods and/or services shall be exclusive of any value added tax and all costs or charges in relation to loading, carriage and insurance all of which amounts the buyer will pay in addition when it is due to pay for the goods.



Where the company has agreed a credit account relationship with the buyer, payment of the price for the goods and/or services is due 30 days net from the date of invoice.

Where the buyer has no credit account relationship the company reserves the right to require that an irrevocable letter of credit be opened in its favour or that payment of all or part of the price be made when the order for the goods and/or services is placed.

Time for payment shall be of the essence.

No payment shall be deemed to have been received until the company has received cleared funds.

The buyer shall make all payments due under the contract without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise unless the buyer has a valid court order requiring an amount equal to such deduction to be paid by the company to the buyer.

If the buyer fails to pay the company any sum due pursuant to the contract the buyer will be liable to pay interest to the company on such sum from the due date for payment at the annual rat of 2% above the base lending rate from time to time of HSBC Bank, accruing on a daily basis until payment is made, whether before of after any judgment. The company reserves the right to claim interest under the late payment of commercial debts (interest) act 1998.



All goods must be checked upon receipt.

Damaged or missing goods require immediately notifying to the company and shall be replaced;

If CPS agrees to accept the return of non-defective goods, the following conditions must be met:


1)                  Notice must be received within seven working days of placing the order or receiving the goods (which ever is the longer) and must be provided in writing by fax or e-mail.

2)                  If the goods have been dispatched by CPS before the order is cancelled, customers must obtain a returns number, the goods must be returned at the customers expense. The goods must be returned in the original packaging in un-opened  condition complete with any accessories, manuals or documentation.


Provided the above conditions are met CPS will provide a refund, less 25% of the transaction excluding the original carriage cost within thirty working days. 



While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website.  We may make changes to the material on this website, or to the products and prices described in it, at any time without notice.

Where the customer’s order comprises the supply of service or repairs to equipment – every reasonable effort will be made to complete the service/repair in a reasonable time but the company shall be under no liability to the customer whatever nature including without limitation loss of profit occasioned by any delay in performance of the service/repair out of any cause whatsoever.



Goods are warranted by the company or authorised third party to the customer against defectgs in workmanship and material during the applicable warranty period.


Privacy Policy/Data Protection

The customer agrees that the company may put its name and other details obtained from the order form into a computerised database for the company’s use and to enable the company to provide the service unless the customer gives specific written instructions to the contrary.

Customer information is not shared nor used for purposes other than order fulfilment and ongoing product development.